Hello from Angus and Evan.
We are living in extraordinary times around the world. We hope all of you and your families are healthy. If your family, friends or colleagues are symptomatic or sick, we send all our love and best wishes for a speedy recovery.
Where we live, we have been asked to practice physical distancing to help stop the spread of COVID-19. Physical distancing involves taking steps to limit the number of people you come into close contact with. It can help you reduce your risk of getting sick, and help prevent spreading the virus to others. We encourage you to follow the guidelines put forth by your local governments and the scientific community. Wash your hands and self-isolate, especially, if you think you have been exposed to the virus.
We love cycling and the social aspects of group rides. But, we too urge cyclists, among others, not to flout government restrictions regarding exercise during the Coronavirus pandemic in your region. Bicycle solo if possible or with someone who is self-isolating with you.
We are still running our small business, remotely, from our homes leveraging video conferencing to keep in touch. The pandemic has affected our shipping times and may impact our response time, but, we will continue to do our best to keep in touch with all of you. Thank you for your understanding in advance.
The pandemic can also bring economic uncertainty. For small businesses, trying to figure it all out, seeing entire communities make the smart decisions to hunker down is understandable...but a bit daunting too. We want to make sure you know how grateful we are for your continued support during these scary times. We are also doing our best to support other creators and makers that look to us to buy their products. It’s our way to support the people behind each of one of these businesses.
As a gesture of good will to our customers, we are offering a 20% discount on all our frames and parts (including Alaska) and free shipping across North America (except Alaska) for orders over $200. For those who have already ordered in March 2020, we will apply the appropriate refund.
We will get through this together, caring for one another. And invariably, we will be riding together again.
Angus and Evan